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CCB Credit Services Debt Collector Relief

Dealing with debt collectors, can be a stressful and overwhelming experience. But, take a deep breath, you have rights and options to protect yourself. CCB Credit Services is a debt collection agency, that may have contacted you regarding an outstanding debt. In this comprehensive guide, we’ll walk you through the steps to handle their communications effectively, while understanding your legal protections.

Understanding Your Rights

The Fair Debt Collection Practices Act (FDCPA) is a federal law, that governs how debt collectors can operate. It prohibits them from using abusive, deceptive, or unfair practices when attempting to collect a debt. Some key rights under the FDCPA include:

- -
  • Debt collectors cannot harass, oppress, or abuse you1
  • They cannot lie or misrepresent the amount you owe1
  • They must stop contacting you if you send a written request1
  • They cannot discuss your debt with others, except in specific circumstances1

Additionally, many states have their own laws, that provide further protections against debt collector misconduct. For example, in Maryland, debt collectors cannot contact you at unreasonable times or places, or use obscene language5.

Validating the Debt

When CCB Credit Services first contacts you, they must provide a debt validation notice within five days. This notice should include:

  • The amount of debt owed
  • The name of the original creditor
  • A statement explaining your right to dispute the debt6

It’s crucial, to carefully review this notice and ensure the information is accurate. If you believe the debt is not yours, or the amount is incorrect, you have 30 days to dispute it in writing. Send a debt validation letter via certified mail, requesting evidence that you owe the debt3.

If CCB Credit Services cannot validate the debt, they must stop collection efforts. However, even if the debt is valid, you still have rights and options.

Negotiating a Settlement

If you cannot pay the full amount owed, consider negotiating a settlement with CCB Credit Services. A settlement allows you to pay a lump sum, that is less than the total debt, in exchange for the debt being considered paid in full.

Before negotiating, review your budget and determine how much you can realistically afford to pay. Then, start the negotiation process by sending a settlement offer letter via certified mail. Be prepared to provide documentation of your financial hardship, if requested.

During negotiations, remember these tips:

  • Get any settlement agreement in writing before making a payment
  • Request that the agreement states the debt will be reported as “paid in full” or “settled” on your credit report
  • Never provide your payment information until you have a written agreement3

If CCB Credit Services agrees to a settlement, be sure to get the terms in writing and keep a copy for your records.

Stopping Harassment

If CCB Credit Services violates the FDCPA or engages in harassing behavior, you have the right to demand that they stop contacting you. Send a cease and desist letter via certified mail, instructing them to stop all communication with you, except to confirm that the debt has been satisfied3.

Keep detailed records of all interactions with CCB Credit Services, including dates, times, and the names of any representatives you speak with. This documentation can be invaluable if you need to file a complaint or take legal action.

Filing a Complaint

If CCB Credit Services continues to violate your rights or engages in illegal debt collection practices, you can file a complaint with the appropriate authorities. Some options include:

  • The Consumer Financial Protection Bureau (CFPB) 3
  • Your state’s Attorney General’s office5
  • The Federal Trade Commission (FTC) 3

When filing a complaint, provide as much detail as possible, including copies of any relevant documentation, such as letters or recordings of phone calls.

Seeking Legal Assistance

In some cases, it may be necessary to seek legal assistance from a qualified consumer protection attorney. An attorney can help you understand your rights, negotiate with debt collectors, and potentially file a lawsuit if your rights have been violated.

At Spodek Law Group, we understand the challenges of dealing with debt collectors. Our experienced attorneys are dedicated to protecting your rights and ensuring that debt collectors follow the law. We offer personalized legal services, tailored to your unique situation.


Dealing with CCB Credit Services or any debt collector, can be a daunting task. But, by understanding your rights, validating the debt, negotiating settlements, and taking action against harassment, you can regain control of the situation. Remember, you are not alone, and there are resources available to help you navigate this process. If you need legal assistance, don’t hesitate to reach out to Spodek Law Group for a consultation.

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