Lauren Staffieri
Owners arrive scared. Our first job is to make them feel like a partner — not a file number.
About Lauren
Lauren is the bridge between a frantic 9 PM intake call and a settled, signed agreement six months later. She runs the onboarding team that intakes every new case, builds the initial debt schedule, and routes the matter to the right negotiator.
She built the intake protocol from the owner-experience side: every question we ask is one we need an answer to, every form we send is one we will actually use. The result is owners who feel heard from minute one — and a case file that's ready for negotiations on day three.
Lauren also leads client communication standards. Her promise: a real human on the phone within 30 minutes, in plain English, every time.
A few cases Lauren personally led
Want Lauren on your case? Start here.
Tell us about your situation. Same-day callback. Confidential. No commitment. A senior advisor will give you a realistic plan on the call — not a sales pitch.