Workouts for franchisees caught between the franchisor and their lenders
Multi-unit operators, single-store owners, and emerging franchisees with SBA loans, equipment financing, royalty arrears, and personal guarantees. Specialized in franchise-system economics.
Franchisees face two lenders at once
A struggling franchisee is fighting on two fronts. One side: bank or SBA lender on the unit financing. Other side: the franchisor, with royalty arrears, marketing fund obligations, and termination leverage on the franchise agreement itself.
These two creditors don't talk to each other — but the workouts are interlocked. A bank won't restructure without confirmation the franchise agreement is intact; the franchisor won't cure royalties unless the unit financing is current.
We work both sides simultaneously. That's the only way it actually closes.
6 scenarios, opened up
01
Negotiate cure schedules, deferral agreements, and reduced royalty terms with franchisor finance teams.
- 01Confirm royalty arrears + ad fund balance
- 02Negotiate cure schedule with franchisor finance
- 03Document deferral or reduction terms
- 04Reinstate FA in good standing
02
OIC, hardship modifications, and PG defense on the SBA financing tied to the unit.
- 01Confirm SBA loan stage (lender / SBA / Treasury)
- 02Build hardship package per stage
- 03Negotiate OIC, modification, or charge-off terms
- 04Close out with documented release
03
When some units are healthy and others aren't, restructure across the portfolio rather than unit-by-unit.
- 01Audit each unit P&L
- 02Identify keepers vs. closers vs. sale candidates
- 03Sequence lender + franchisor work per unit
- 04Execute portfolio plan
04
POS, kitchen equipment, and FF&E workouts — including surrender vs. retain analysis.
- 01Inventory all equipment finance contracts
- 02Determine surrender vs. retain per asset
- 03Negotiate modifications or returns
- 04Close out deficiency exposure
05
Defend against termination notices and cure default claims under the FA.
- 01Receive termination notice, calendar cure period
- 02Build cure plan with franchisor finance
- 03Negotiate reinstatement terms
- 04Document cure and reinstatement
06
Position the unit for a managed sale to a qualified franchisee with full system approval.
- 01Position unit for system-approved sale
- 02Identify qualified franchisee buyers
- 03Manage franchisor approval process
- 04Close sale, payoff lender + arrears
A franchisee in distress is fighting two negotiations at once — the lender on unit financing and the franchisor on royalties. They are interlocked. Working them in isolation is how franchisees lose the unit.
From
same-day
intake
to
closeout
Most cases hit resolution between months 3 and 6. We move on day one because deadlines don't wait.
Pull the FDD, franchise agreement, royalty ledger, MCA contracts (if any), and operations notice from franchisor. Map cure-period deadlines and termination triggers.
Open dialogue with franchisor BEFORE termination notice issues. Stabilize MCA daily debits, vendor accounts, and payroll while we work the broader picture.
Negotiate royalty arrears with franchisor, MCA settlements with funders, vendor terms with suppliers — coordinated so concessions in one position do not collapse another.
Signed agreements across creditors, franchise unit retained where possible, or controlled exit with deficiency carve-outs documented.
“Delancey Street walked us through every step. The settlement saved the business — and our credit.”
Franchise Debt Relief cases in all 50 states
Common questions
Will the franchisor work with me?
In the vast majority of cases, yes. Franchisors prefer a working unit on a cure plan to a closed unit and a re-franchising effort. The conversation has to be approached correctly — with documentation and a credible plan — but the incentives align.
What if my franchisor has already sent a termination notice?
Don't panic. Termination notices typically include a cure period, and we routinely negotiate cure-and-reinstate outcomes even after notice. Time matters — call as soon as you receive it.
Can I sell the unit instead?
Yes, and sometimes that's the right answer. We position units for franchise resale, manage franchisor approval, and structure deals so the proceeds clear the SBA loan and royalty arrears in one close.
Multi-unit operator, some stores profitable?
Common scenario. The strategy is rarely uniform — usually some units restructure, some are sold, and some close. We build the portfolio plan and execute against it.
My SBA loan and franchisor are both pressing. Who first?
Depends on the timing. Generally we stabilize the franchise agreement first (so the lender knows the unit is operating) and then restructure the SBA debt against that stable base. We sequence based on your specific facts.
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