Yes, it is possible to negotiate a lower repayment schedule with a merchant cash advance (MCA) funder yourself. You may want to start by reviewing the MCA agreement and determining what payments the business can realistically make each week. Then, reach out to the funder, explain your hardship, and request a specific adjustment to the payment plan or a settlement. Get the offer in writing before you pay or sign anything.
This tends to work when you have only one position and the funder answers the phone. Then it is just you, one funder, one problem. Several positions prove harder because multiple funders negotiate terms separately, each in turn, at its own speed.
Negotiations with the Merchant Cash Advance Provider
Before you call, first, get a copy of your merchant cash advance contract (if the funder never sent it, ask for it in writing). Note the payment schedule and terms, default terms and fees, reconciliation clause, the personal guarantee (if any) and confession of judgment, if any. A merchant cash advance is generally considered a sale of future receivables. This means MCAs are often “priced” with a factor rate rather than an interest rate. So asking for a lower interest rate is usually not the right “ask.” With this information in hand, you can negotiate realistically.
Next, estimate what the business can actually afford to pay on a daily or weekly basis. There is no point in offering more than the company can pay. The most critical part is to ensure that your company can continue to run as usual with the adjusted payments. Print recent bank statements and look at revenue and cash flow week by week. Use the cash flow to determine the most you can pay on a restructured plan without missing payroll or rent. The same applies to a lump sum settlement. Find the most you can put toward the lump sum. That is the ceiling on a settlement amount. You should not sign an agreement you cannot keep; that usually puts you back where you started. Once you know the payments you can handle, use this as the baseline for negotiations with the merchant cash advance provider.
You want to talk to the person who deals with hardship cases for that funder or the collections people, not the sales rep who “got you the rate.” When you get the right person, briefly explain the change in business cash flow (slow season, lost contract, big customer paying late, etc). Don’t promise what you don’t know - the next few months may be just as unpredictable as the last. Take notes on every call: date, time, name, what was said and offered, and your direct questions and their direct answers.
Then show your math and offer a specific solution you want the funder to agree to. Do not make the lender guess at the adjustment you want. Usually that’s one of three things: a reconciliation under the MCA agreement if sales dropped; a modified payment (lower daily or weekly payment, weekly instead of daily, or longer term); or a settlement, a lump sum for less than the balance. Get the grand total and the real end date.
Most funders won’t accept a lower offer on your word. They want proof of a financial hardship. They will ask for recent bank statements, sometimes merchant processing statements as well. Before you send them, look them over yourself and make sure they support what you told them in your hardship explanation. Send what the funder asks for, and keep copies. If someone asks for money without discussing a written agreement, get the request in writing before you pay a cent. Any payment should go toward a written agreement that you have already read and accepted, not just toward the right to discuss one.
A settlement or a new payment plan may come with new paperwork, including a modification or settlement agreement and sometimes a statement for you to notarize. Carefully read the paperwork. See how much the settlement is for and when to make the payments and any late fees. Ask what happens if you miss one payment and whether the original balance comes back. Get details on whether the settlement releases the full balance if you pay as agreed and what “paid as agreed” means. A restructuring may also add a new or different personal guarantee, confession of judgment or waiver. If you see any of these in the paperwork, slow down.
A phone promise is not a written contract. Ask directly whether the number is temporary, and if it is, ask: what happens when it ends? Because many short-term arrangements expire, with the original daily or weekly payment restarting.
When a merchant cash advance company agrees to accept a lesser amount as payment in full, you may have tax obligations on the forgiven debt. The IRS says forgiven debt is generally taxable income, even if no Form 1099-C arrives. It is still possible to exclude forgiven debt from taxable income to the extent that total liabilities were higher than the fair market value of all assets right before the debt was canceled (insolvency exclusion, Form 982). Do not assume it applies; find an accountant and go over your facts.
Negotiating on your own also has limits. Many MCA companies keep professional negotiators who specialize in handling hardship calls every day and know their agreements line by line. You, the owner, do it in between jobs. The MCA contracts usually include the daily or weekly payment, sometimes also a personal guarantee or confession of judgment. If you call them alone without credible legal backing, they have little incentive to settle. All that tips the playing field.
Telling a merchant funder that the business can’t pay is honest, but it is also information that the funder can act on. If you admit a hardship without some protection in place, you may invite acceleration or a faster legal move, not sympathy. It depends on the MCA agreement, but possibilities are a Uniform Commercial Code lien with notices to your customers, a lawsuit, or a move on a confession of judgment. With a personal guarantee, a lender that sues may name you as well as the business.
With several positions, each funder has little reason to give ground, for any amount it frees up may go to another funder instead. One may be willing to accept weekly payments while another offers nothing except the full balance. You have to remember not just what each one wants, but what each one has been told about your situation. While you’re running the business, it turns into a second job just to keep each conversation consistent and in writing.
Licensed MCA Attorney
Every MCA agreement is different and none of this is legal advice. Before you start to settle, and as soon as a funder files a lawsuit, moves on a UCC lien, or acts on a confession of judgment, you should talk to a licensed MCA attorney about your contract. Already sued? A licensed MCA defense attorney is the first call.
About Delancey Street
Delancey Street is a premier, and award winning, business debt settlement company that helps business owners nationwide. Our goal is simple: help you escape debt in a safe and legal manner. Based out of New York, we can help in 49 of 50 states. We tell you how it is; because your business and future is on the line.